Terms & Conditions

Effective Date: August 20, 2024

Welcome to Sastronic Sales and Services . These Terms and Conditions govern your use of our Website and the services provided by Sastronic Sales and Services. By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.

1. General Information

  • Business Name: Sastronic Sales and Services
  • Website: ssssastronic.com
  • Email: mccall4405@gmail.com
  • Address: 11, Jalan Dato Lee Fong Yee, Bandar Seremban, 70000 Seremban, Negeri Sembilan

2. Services Offered

Sastronic Sales and Services provides paper printing services specifically tailored for school students and teachers. These services include the printing of educational materials, assignments, worksheets, and other related documents.

3. Use of the Website

  • Eligibility: By using our Website, you confirm that you are at least 18 years old or have parental consent to use our services.
  • User Account: You may be required to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to engage in any activities that could harm or disrupt our Website, including but not limited to hacking, spreading malware, or infringing on the intellectual property rights of others.

4. Ordering and Payment

  • Order Process: To place an order for our services, you must follow the instructions on our Website. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order.
  • Pricing: All prices listed on our Website are in [currency] and are subject to change without notice. Prices do not include applicable taxes or shipping charges, which will be added at checkout.
  • Payment: Payment must be made in full at the time of placing your order. We accept various payment methods as listed on our Website. All payments are processed securely by our third-party payment processors.
  • Order Confirmation: After placing an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order; it is simply an acknowledgment that we have received your order.

5. Delivery and Shipping

  • Delivery: We will make every effort to deliver your printed materials within the estimated time frame provided at the time of your order. However, delivery times are not guaranteed, and we are not responsible for delays caused by external factors such as courier issues or natural disasters.
  • Shipping Charges: Shipping charges will be calculated based on the delivery address and the size/weight of the package. These charges will be clearly displayed at checkout.
  • Risk of Loss: The risk of loss or damage to your printed materials passes to you upon delivery to the address specified in your order.

6. Cancellations, Returns, and Refunds

  • Cancellations: Orders can only be canceled before they are processed for printing. Once printing has begun, cancellations are not permitted.
  • Returns: Due to the customized nature of our services, we do not accept returns of printed materials unless they are defective or incorrect.
  • Refunds: If your order is defective or incorrect, you must notify us within 7 days of receiving the order. We will review your claim and, if approved, issue a refund or replacement. Refunds will be processed using the original payment method.

7. Intellectual Property Rights

  • Ownership: All content on our Website, including text, images, graphics, logos, and software, is the property of Sastronic Sales and Services or its licensors and is protected by intellectual property laws.
  • Use of Content: You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written consent.

8. Limitation of Liability

  • No Warranties: Our Website and services are provided “as is” without any warranties, express or implied. We do not guarantee that our services will meet your requirements or that the Website will be available uninterrupted or error-free.
  • Limitation of Liability: To the fullest extent permitted by law, Sastronic Sales and Services shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising under these Terms shall not exceed the amount you paid for the services in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Sastronic Sales and Services, its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of our Website or services, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. Your continued use of our Website or services after any changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Sastronic Sales and Services
11, Jalan Dato Lee Fong Yee,
Bandar Seremban, 70000 Seremban,
Negeri Sembilan.
Email: mccall4405@gmail.com